If your question is not listed below, please feel free to contact us.
Please check, if you have forgotten to finish a command with a semicolon (and not inadvertently with a colon instead).
a) If you use operators, executing an FFT or inverse FFT, please wait a couple of minutes to see if heurisko runs a longsome learning act to optimize the FFT optimitation routine (operators ftLearn and ftiLearn).
b) Please check if there is a an infinite loop without a stop criterion.
c) Please check, if a peripheral device does not respond to a heurisko operator.
a) Please check if there is a path problem. Heurisko needs to know where imported workspaces and extension DLLs are located You may need to set environment variables.
b) Please check if the installed Runtime version is corresponding to the Developer version. Particularly check if by accident there has been installed another, older version.
After the dongle software has been installed, the operating system automatically does install further software when plugging in an USB dongle for the first time. In case of not beeing logged in to the system with sufficient rights, the software cannot be installed and the dongle cannot be recognized. Remove the dongle, log in as an administrator and plug in the dongle again. Now, the operating system should install the needed software automatically and inform you about success.
Extension modules in heurisko®
Carefully check if your data access works correctly. If by accident you overwrite memory, this may have fatal results in other program areas.
Integrating heurisko® in other software
Make sure that hiInit() returns without failure. Only in this case heurisko® is initialized properly.